Customer Service « Back to overview

 

A key benefit for all members of Lognet is our extensive team of membership support staff, located in seven offices around the world. Each office is headed by an experienced Lognet executive with a proven track record to provide full support and assistance to the membership.

Our offices are located in Miami, Amsterdam, Mumbai, Bangkok and Shanghai, providing 24/7 support across all time zones every day of the year.

Lognet staff is available to ensure every member company utilizes the benefits available to them, and recommends the most suitable partners for any shipment. Their knowledge of Lognet companies is unsurpassed and can be a hugely valuable tool for each member. With over 95 full time staff, no other network can come close to matching the level of maintaining and improving the services and benefits for members.

Alongside our regional support staff we have full-teams of IT, marketing, graphics, accounts, event planning and administrative specialists – all dedicated to ensuring Lognet members receive help and support across the entirety of their business activities.

Lognet staff is here to serve you, our members. Ensure you make the most of this valuable asset and contact us whenever you need help or assistance.